Right of Withdrawal and Size Change - D.LGS N.206 / 2005

You have the right to withdraw from the contract, without giving any reason, within 14 days. The withdrawal period expires after 14 days from the day on which you or a third party other than the carrier and designated by you acquire physical possession of the goods. To exercise the right of withdrawal, you must inform us at the following addresses: (DUE EMME srl, VIA GB VEZZOLI 32 - PALAZZOLO SULL'OGLIO (BS) - 25036 | Tel: 030.7386068 ordini@quadrierighe.it) of your decision to withdraw from this contract by means of an explicit declaration (for example a letter sent by post, fax or e-mail). To this end, you can proceed with the return using the form available in the dedicated section of your account or use any other explicit declaration, we will send you a confirmation of receipt of the withdrawal by fax or e-mail. To meet the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

 Effects of withdrawal

If you withdraw from this contract, you will be reimbursed for all payments you have made to us, including delivery costs (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery to offered us), without undue delay and in any case no later than 14 days from the day on which we are informed of your decision to withdraw from this contract. These refunds will be made using the same payment method you used for the initial transaction, unless you have expressly agreed otherwise; in any case, he will not have to incur any costs as a consequence of this reimbursement. The reimbursement can be suspended until the goods are received or until the demonstration by the consumer that he has returned the goods, if earlier. Please return the goods to DUE EMME srl, VIA GB VEZZOLI 32 - PALAZZOLO SULL'OGLIO (BS) - 25036 without undue delay and in any case within 14 days from the day on which you communicated your withdrawal from this contract. The deadline is met if you send back the goods before the 14-day period has expired. The direct costs of returning the goods will be at your expense, you can follow two methods: The deadline is met if you send back the goods before the 14-day period has expired. The direct costs of returning the goods will be at your expense, you can follow two methods: The deadline is met if you send back the goods before the 14-day period has expired. The direct costs of returning the goods will be at your expense, you can follow two methods:

- request collection by one of our couriers at a cost of 8.90 euros;

- proceed with the shipment independently using your courier. You are liable only for any decrease in the value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods. 

Exclusion of withdrawal

The Decree regulates the cases, of which the consumer must be expressly informed, in which the right of withdrawal cannot be applied for tailor-made or "clearly personalized" packages.
The right of withdrawal cannot therefore be exercised: on customized products at the express request of the customer (eg customized products with embroidery or made to measure).

Conditions of the size change

If, upon receipt of the goods, the Customer notices the purchase of an incorrect size, the Seller allows the product to be exchanged within 14 days from the date of receipt, provided that the garment has not been used or damaged. The Seller will not accept exchanges or returns of used or damaged garments.

In the event of unavailability of the size concerned, it will be possible to change one model with another subject to prior agreement with the Seller.

Any return of purchased items must be carefully packaged and include the delivery note or the return form duly completed.

If you do not have a delivery note at the time of the exchange, download the return form by accessing the page containing the goods returns (in the My orders section of "My account" if the user has registered or in the Orders section if the user is not registered) available on quadrierighe.it.

Please return the goods to DUE EMME srl, VIA GB VEZZOLI 32 - PALAZZOLO SULL'OGLIO (BS) - 25036 without undue delay and in any case within 14 days from the day on which you have communicated your desire to change the size of the product. The deadline is met if you send back the goods before the 14-day period has expired. 

The direct costs of returning the goods will be at your expense, you can follow two methods:

- request collection by one of our couriers at a cost of 8.90 euros;

- proceed with the shipment independently using your courier.


The direct costs from sending the product with the correct size from the Seller to the Customer will be:

- to be paid by the customer in the case of a single product with a selling price of less than 179 euros (at a cost of 8.90 euros)

- payable by the Seller in the case of a single product with a sale price exceeding 179 euros.